Support

Help for route checks, guides, and provider questions.

FlightVerified is still in validation mode. We are keeping support honest rather than pretending a 24/7 service desk exists before paid fulfilment is live.

Route checker

If a route is not covered, use the “Research this route” action in the result. That sends the exact passport/origin/destination combination into the internal research queue.

Open checker

Requirement question

Browse the destination guides and follow the official-source links for the authority that actually handles the application or entry rule.

Browse guides

Provider question

See which suppliers are still being tested and the six quality gates applied before referral links are enabled.

Provider standards
Before paid launch

Direct customer support will be added with fulfilment.

Once FlightVerified enables paid referrals or direct booking, the support page should expose the actual operating channel, response target, order lookup method, refund/change process, and provider escalation path. We will not publish a placeholder email address that is not actively monitored.